Manufacturer Part No.: 2213100
Overview: Extended Care Plus (Hardware Warranty Extension and Bronze) extends the life of the Standard Warranty beyond the initial term for up to 24 months. In addition to the same level of support as the standard warranty, this offering provides an upgrade from return-to-factory parts to advance parts replacement from the time of purchase. Unlimited tech support calls are included for the contract term 24x7 including weekends for basic troubleshooting, diagnostics, configuration, and installation. Unlimited software support, bug fixes, software updates, and upgrades are also provided. Extended Care Plus can be purchased at any time during the Standard Warranty term, allowing you to take advantage of advanced parts replacement, unlimited phone support, and unlimited software support from the date of purchase or activation to the end of the Extended Care Plus term.
Long Description: Adaptec Trusted Services, Extended Care Plus (Hardware Warranty Extension) Up to 24 Months (4100, 4200, 4500, SD10, S50, 510, 520)
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Full Contract Period: 2Year(s)
Service & Support Type: Extended service agreement
Service Included: Replacement